At MPACT, our goal is to improve the quality of life within our communities alongside results-oriented, innovate leaders. Take a moment to view our current opportunities or view our inactive positions to see if your a match. You can also Submit Your Resume for future opportunities. Your information will be securely stored.

Current Opportunities

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Works closely with team leaders to build, evaluate and optimize project schedules.
  • Studies project schedules and staffing tables to ascertain personnel requirements.
  • Determines and records work assignments according to worker availability, seniority, job classification, and preferences.
  • Enter data into project management apps
  • Track, analyze, and report information appropriately to allow the project teams to manage their projects and evaluate weekly reports.
  • Co-ordinate project schedules, tasks, meeting updates, and efficient distribution of reports.
  • Monitor projects’ progress, including identifying critical activities and reviewing forecasts and progress achieved to date.
  • Responsible for the timely and accurate processing of schedule updates.
  • Adjusts schedules to meet emergencies caused by extended leave or increased production demands.
  • Compiles annual seniority lists on which employees indicate vacation preferences and approves leave requests to prevent production losses.
  • Monitor task completion and project progress.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bilingual in English and Spanish is a must. Must be able to pass a federal criminal background screening.

Education and/or Experience

High school diploma required; or minimum of one year related-work experience as a project scheduler; or equivalent combination of education and experience.

 

Description: The Case Manager responsibility is to provide quality control and quality assurance services in a timely safe release with an approved sponsor to unaccompanied immigrant children (UAC).

Main duties include:

  • Conduct eligibility, intake, and assessment
  • Understand how to improve service quality for the benefit of clients
  • Referrals to internal and external service providers
  • Track referrals and services
  • Provide translation and interpretation to clients as needed
  • Input case information and data into required databases in a timely manner
  • Maintain case files and other paperwork as required
  • Prepare and submit reports as required
  • Perform other duties as assigned
  • Assist applicants with staff with complex completion and submission
  • Process, scan, and upload documentation using software tools provided
  • Collect and track data for reporting
  • Review and prioritize submitted applications
  • Provide technical assistance to staff regarding the case of minors
  • Communicate with staff and internal teams regarding status or changes
  • Compile weekly, monthly, and quarterly reports
  • Provide program related information and answer questions
  • Maintain the privacy of applicant information
  • Communicate applicant status and progress to team leads and staff Knowledge,
  • Skills, and Abilities
  • Experience with minors ages 2-17
  • Experience with Case Management Software (plus)
  • Experience with Federal and State programs and regulations regarding child protective services (plus)
  • Knowledge of HHS governmental organization and administration
  • Knowledge of emergency childcare procedures, duties, and concepts
  • Make recommendations for home study and post-release services for at-risk children, in collaboration with the care provider and to Office of Refugee and Resettlement (ORR)
  • Make placement recommendations, including for children who require more specialized levels of care, such as long-term foster care, residential treatment centers, and secure care in collaboration with the care provider and ORR

Qualifications and experience at this Level

  • Bilingual English/Spanish, both written and oral, for communication purposes strongly desired
  • College degree or equivalent experience (Preferred)
  • Ability to work independently and as part of a team
  • Willingness to work flexible hours
  • Superb interpersonal, time management and organizational skill
  • Proficiency in Microsoft Office (Excel, Word, Power Point)
  • Strong attention to detail, meet deadlines and follow up in a timely fashion
  • Pass a full criminal background check is a MUST

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Analytical – Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data, designs workflows and procedures.
  • Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
  • Continuous Learning – Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
  • Use of Technology – Demonstrates required skills; adapts to new technologies; troubleshoots technological problems uses technology to increase productivity; keeps technical skills up to date.
  • Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
  • Communications – Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form. exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
  • Schedule: 8-hour shift; Day, Night and Evening Shifts available for 7 days a week

Job Type: Full Time

Equal Opportunity Employer

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

MPACT Strategic Consulting LLC (MPACT) is a consulting and advisory services firm specializing in Emergency Management and Disaster Recovery. Our team provides leadership and expertise in Program Strategy & Design, Program Management, Emergency Preparedness, Response, Recovery and Resiliency. Our team specializes in providing Case Management, Compliance and Monitoring; Regulatory guidance; Policy Development and Staffing solutions for critical response. MPACT is also a certified Minority Business Enterprise (MBE) and Disadvantaged Business Enterprise (DBE) and federal small business 8(a) certified firm.

Description: The Youth Case Manager responsibility is to protect the health, safety, and well-being of the youths on their caseload and providing clinical and technical case support for an approved sponsor to unaccompanied immigrant children (UAC).

Youth Caseworkers must maintain detailed case notes and file ongoing reports as required.

Main duties include:

  • Assess current strategies and practices for dealing with youth behavioral issues
  • Use computers to log case notes and submit reports
  • Conduct eligibility, intake, and assessment
  • Understand how to improve service quality for the benefit of clients
  • Provide translation and interpretation to clients as needed
  • Perform other duties as assigned
  • Possess sensitivity to the service population’s cultural and socio-economic characteristics
  • Ability to organize, multitask and prioritize duties and responsibilities efficiently

Qualifications and experience at this Level

  • Bilingual English/Spanish, both written and oral, for communication purposes strongly desired
  • Assess current strategies and practices for dealing with youth behavioral issues
  • College degree or equivalent experience is preferred
  • Experience with minors ages 2-17 is preferred
  • Ability to work independently and as part of a team
  • Willingness to work flexible hours
  • Strong attention to detail, meet deadlines and follow up in a timely fashion
  • Provide case management services for all assigned youths and working with other family support providers for guidance and assistance
  • Consider the environmental, cultural, safety, diversity issues and needs for the youth
  • Pass a full criminal background check is a MUST

Schedule: 8-hour shift; Day, Evening and Night Shifts are available 7 days a week

Job Type: Full Time

Equal Opportunity Employer

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

MPACT Strategic Consulting LLC (MPACT) is a consulting and advisory services firm specializing in Emergency Management and Disaster Recovery. Our team provides leadership and expertise in Program Strategy & Design, Program Management, Emergency Preparedness, Response, Recovery and Resiliency. Our team specializes in providing Case Management, Compliance and Monitoring; Regulatory guidance; Policy Development and Staffing solutions for critical response. MPACT is also a certified Minority Business Enterprise (MBE) and Disadvantaged Business Enterprise (DBE) and federal small business 8(a) certified firm.

Description: Chiefly responsible for the wellbeing of 150 children. The Childcare Shift Supervisor ensures the safety and wellbeing of children under their supervision and that daily appointments are completed.

Essential Duties and Responsibilities:

  • Guide overall performance of child health care plan
  • Support care management programs and processes to meet program and federal objectives
  • Direct the implementation of policies and procedures, work processes, financial reporting, compliance, systems, ensuring metrics are established and measured
  • Manage all youth care leaders
  • Ensures appropriate discipline is maintained across the facility
  • Directs development and delivery of structured children’s activity
  • Facilitates ongoing communication with team-members to achieve effective and efficient program operations
  • Prepare and discuss performance including evaluations
  • Conduct team meetings
  • Other duties as assigned.

Professional Knowledge and Abilities

  • Considerable knowledge of childhood development
  • Demonstrated knowledge of principles and practices of supervision including reflective supervision
  • Demonstrated ability to establish and maintain effective collaborative working relationships with families, staff and community partners
  • Highly effective communication skills
  • Knowledge of screening and assessments related to child development and to child and care giver functioning
  • Demonstrated ability to provide support for and problem solve with direct care and supervisory staff as well as system partners.
  • Ability to effectively utilize a web-based data system to manage project information

Supervisory/Management Authority
This person will provide direction and leadership to Childcare Team Lead and Youth Care Managers and participate in the selection of personnel to fill vacancies.

Education and/or Experience

  • College degree or equivalent experience (Preferred)
  • Spanish/English bilingual fluency required
  • Experience with minors ages 2-17 is preferred
  • Ability to work independently and as part of a team
  • Willingness to work flexible hours
  • Ability to organize, multitask and prioritize duties and responsibilities efficiently.
  • Pass a full criminal background check is a MUST

Schedule: 8-hour shift; Day, Night and Evening Shifts available for 7 days a week

Job Type: Full Time

Equal Opportunity Employer

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Description: We are seeking a qualified Childcare Team Lead to work onsite at a government specified location. This position is responsible for protecting the health, safety, and well-being of the youths between the ages of 2 to 17 for unaccompanied immigrant children. The Childcare Team Lead is responsible for providing direct supervision, support and direction to youths.

Main duties include:

  • Observes and oversees all designated physical facilities to always ensure safety of all youths and staff
  • Coordinate’s youth care workers daily schedules within assigned pod/dorm
  • Supervises assigned youth care workers
  • Responsible for overall movement coordination of UAC within assigned area
  • Liaises with maintenance or other relevant personnel in the event of any suspected or confirmed safety issues
  • Liaises with facility staff and case workers as appropriate to ensure the administration of all physical facilities
  • Roles include, but not limited to hallway monitors, administrative support, and escorts for youths to and from areas
  • Provides oversight during recreation, mealtime, relaxing time, and play
  • Assists during transition and movement of youths from one activity to the next and one physical location to another
  • Interacts with youths in an appropriate manner, including playing games or during recreational time
  • Participate in weekly supervision meetings with immediate supervisor and/or Program Director and participate in monthly staff meetings
  • Communicate regularly with immediate supervisor and seek supervision when necessary
  • Be prepared to address appropriate issues and challenges, including sharing your solutions during supervisory conferences and meetings.
  • Accept and implement direction, instructions, and corrections from immediate supervisor
  • Complete other job-related duties as assigned by immediate supervisor

Supervisory/Management Authority
This position has supervisory or management authority

Qualifications and experience at this Level

  • College degree or equivalent experience (Preferred)
  • Spanish/English bilingual fluency required
  • Experience with minors ages 2-17 is preferred
  • Ability to work independently and as part of a team
  • Willingness to work flexible hours
  • Ability to organize, multitask and prioritize duties and responsibilities efficiently.
  • Pass a full criminal background check is a MUST

Schedule: 8-hour shift; Day, Night and Evening Shifts available for 7 days a week

Job Type: Full Time

Equal Opportunity Employer

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

MPACT Strategic Consulting LLC (MPACT) is a consulting and advisory services firm specializing in Emergency Management and Disaster Recovery. Our team provides leadership and expertise in Program Strategy & Design, Program Management, Emergency Preparedness, Response, Recovery and Resiliency.

We are looking for a TEMP to PERM Contractor that is detailed oriented and familiar with Excel spreadsheets and data analysis to perform a short-term data compilation and consolidation project. This project is time sensitive so the person would need to be able to start immediately. This individual will have access to confidential information so a background check and drug check will be performed.

This individual will need to be located in Houston and can work remotely from home or on-site as needed.

Duties and Responsibilities include:

  • Maintain confidentiality of each client by following company procedures
  • Prepare, compile and review detailed financial documents in Excel or other Microsoft Office tools.
  • Audit work and review for completeness.
  • Make recommendations on formatting and presentation of data.

Qualifications and Skills:

  • Bachelor’s Degree in Finance, Accounting, Data Analytics or other applicable field of study; or equivalent combination of education and experience.
  • Excellent communications skills
  • Can follow instructions and is detailed oriented.
  • Performs and completes activities with the highest quality and error-free.
  • Ability to work in a fast-paced environment with minimal supervision.
  • Responsible and professional with strong work ethic, integrity, and reliability.
  • Effective written and oral communication skills.
  • Capable in use of computer software to include Excel, Access, Word, and Outlook.

If you meet all of these requirements, please send a resume to [email protected]. In the subject line write: “CONTRACT DATA ANALYST TEMP POSITION”.

MPACT Strategic Consulting LLC (MPACT) seeks a Proposal Coordinator/Specialist. The ideal applicant will be an expert in document production, layout and graphics and have experience in proposal writing. They will be responsible for resume writing, pre-qualifications, letter proposals and managing small proposals to specific clients. This is growth position for government and federal proposal writing, coordination and management.

Main skills include:

  • Responsible for all production support (electronic and hardcopy) including: creating templates, formatting the proposal, excel sheets and graphics. Formats, proofs, and edits the document throughout the response cycle.
  • Designing graphics for all proposals covers, tabs, graphs, and charts; text layout.
  • Maintains proposal material and templates via SharePoint.
  • Maintaining databases for experience, resumes, knowledge management and boiler plate.
  • Technical writing and editing of Qualifications and resumes.

Qualifications and experience at this level:

  • A minimum of three years supporting proposal efforts.
  • Bachelor’s degree in English, Marketing, or Communication (preferred, not required)
  • APMP Certification a significant plus.
  • Experience in disaster recovery and emergency management a plus.
  • Writing, editing, formatting skills.
  • Detail oriented and organized with ability to keep others on schedule.
  • Excellent organizational skills, communication skills, and ability to work in a team.
  • High proficiency with MS Office, to include Excel, PowerPoint and Word, as well as with graphic programs. Must have advanced MS Word formatting skills.
  • A team player with willingness and ability to deliver high quality work under aggressive deadlines.
  • Ability to be flexible regarding work hours to meet deadlines.

Inactive Positions

Summary: Applies principles of accounting to analyze financial information and prepare financial reports by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  1. Compiles and analyzes financial information to prepare entries to accounts, such as general ledger accounts, documenting business transactions.
  2. Distributes expenditures, encumbrances, receipts, and receivables according to schedules.
  3. Performs statistical analyses to determine trends, estimates, and significant changes, and writes narrative reports explaining findings.
  4. Analyzes financial information detailing assets, liabilities, and capital, and prepares balance sheet, cash flow statement, profit and loss statement, and other reports to summarize and interpret current and projected company financial position for other managers.
  5. Audits contracts, orders, and vouchers, and prepares reports to substantiate individual transactions prior to settlement.
  6. Determines proper handling of financial transactions and approves transactions within designated limits.
  7. Monitors compliance with generally accepted accounting principles and company procedures.
  8. Reviews, investigates, and corrects errors and inconsistencies in financial entries, documents, invoices, and reports.
  9. Collects, review, and pay contractor invoices per agreements.
  10. Prepares and submits accurate and timely invoices to clients on a monthly or as defined basis.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
A bachelor’s degree in accounting or a related field of study. A minimum of three years of experience.

Language Ability:
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format.

Math Ability:
Basic math skills for addition, subtraction, division, multiplication. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:
To perform this job successfully, an individual should have intermediate knowledge of Microsoft Office, email and Accounting software.

Supervisory Responsibilities:
This job has no supervisory responsibilities.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand and walk. The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 10 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Job Summary

Provide financial and operational consultancy to focus the organization on profitability. Interact with businesses in the area of budgets and services/solutions for sustainability. Innovative thinking in working with small/medium businesses to make them more profitable, proficient, and customer-focused. Work with financial software in implementation of information to ensure accuracy of data.

Responsibilities and Duties

  • Develops system to account for financial transactions by establishing a chart of accounts; defining and adhering to bookkeeping policies and procedures.
  • Maintains subsidiary accounts by verifying, allocating, and posting transactions.
  • Balances subsidiary accounts by reconciling entries, focus on all accounts to ensure accuracy of transactions
  • Maintains general ledger by transferring subsidiary account summaries.
  • Balances general ledger by preparing a trial balance; reconciling entries, reviewing all accounts to ensure accuracy of accounts. Makes appropriate adjustments to accounts as needed with detailed information for audit trail
  • Maintains historical records by filing documents.
  • Prepares financial reports by collecting, analyzing, and summarizing account information and trends.
  • Complies with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions.
  • Contributes to team effort by accomplishing related results as needed.
  • Works with budgets and actuals for income and expenses to advise business owner accordingly

Job Type: Part-time

Required experience:

  • Quickbooks: 2 years
  • Bookkeeping: 10 years
  • Account Reconciliation: 2 years
  • Accounts Receivable: 2 years
  • Accounts Payable: 2 years

Required education:

  • High school or equivalent

MPACT Strategic Consulting LLC (MPACT) is a consulting and advisory services firm specializing in Emergency Management and Disaster Recovery. Our team provides leadership and expertise in Program Strategy & Design, Program Management, Emergency Preparedness, Response, Recovery and Resiliency. Our team has also led and participated in disaster recovery implementation and activities for resiliency, grant administration, communication & outreach, case management, training and compliance & monitoring services. MPACT is also a certified Minority Business Enterprise (MBE) and Disadvantaged Business Enterprise (DBE) and federal small business 8(a) certified firm.

Description:

Our team is looking for a success driven, detailed oriented, high-energy and talented Business Analyst to add to our growing team. We look for talent and those that fit our driven culture of impeccable client service and high-quality performance, with compassion for others. We live for results but enjoy the wholeness of life and treat our team members and consultants the same. We are looking for a dynamic individual and we hope that is you.

Main duties include:

  • Provide detailed analysis and project management support to client engagements and project assignments.
  • Perform complex, data driven analysis with efficiency and thoroughness.
  • Lead and capture relevant data and compile in usable formats.
  • Perform research on key subject matter areas and collect and present information in a concise and clear manner.
  • Develop internal processes for obtaining, reviewing and compiling data related to multiple client environments.
  • Able to use multiple technologies and tools to report information and synthesize data.
  • Maintains professional and technical knowledge by attending educational workshops and reviewing professional publications.
  • Provide support and work with consultants to follow through on conducting audits, site visits, reviews, and addressing risks and deficiencies identified in programmatic and operational systems related to client engagements.
  • Assist in internal marketing and business development activities as assigned.
  • Contribute to team efforts by accomplishing related tasks and results as required.

Job Qualifications:

Knowledge, Skills, and Abilities

  • Knowledge of methods and procedures used in collecting, analyzing, interpreting, and reporting data.
  • Proficient knowledge of office productivity tools, specifically Microsoft Office (i.e. at a minimum Word, Excel and PowerPoint).
  • Ability to work in a dynamic environment and multi-task without compromising quality.
  • Ability to analyze and appraise facts and precedents in making business and   management decisions.
  • Ability to interpret laws, rules, policies, procedures, and regulations uniformly.
  • Self-motivated and a self-starter.
  • Operates with great integrity and ethics.
  • Excellent communication skill, both written and verbal.
  • Bi-lingual both verbal and written, a plus.

Education

Possession of a bachelor’s degree in any major from an accredited college or university or a current university senior in good standing. Statistics, Mathematics, Business, or Engineering majors preferred.

Experience 

  • Three (3) years of professional experience in an office environment or similar performance driven organizational structure.
  • Experience in performing detailed analysis and producing reports.
  • Demonstrated proficiency in Excel, Word and PowerPoint; MS Project a plus
  • Open to some travel

 Job Duties

  • Direct the activities of call center staff to ensure high quality service is provided to customers.
  • Planning and implementing call center strategies effective for meeting clients’ needs and achieving set objectives.
  • Develop and effect action plans for achieving targets for daily operations.
  • Conduct needs assessments and technological requirement in order to determine operational strategies for target realization.
  • Establish standards for customer service and call handling.
  • Oversee the recruiting and training of representatives.
  • Responsible for evaluating the performance of call center representatives to identify areas that require further training.
  • Ensure availability of technological resources required for work operations.
  • Oversee the installation of technical equipment to ensure workstations and systems are properly set up and operational.
  • Scheduling and calling for equipment repair in order to maintain smooth operations.
  • Develop and implement procedures for handling calls.
  • Ensure call center agents in interacting with customers comply with acceptable standards of customer service.
  • Address and resolve complex issues/complaints escalated by call center agents.

Requirements – Skills, Abilities, and Knowledge – for Call Center Manager Role

If you are interested in working as a manager for the FBC call center, here are qualifications for the role to fulfill to be considered for hiring:

  • Education and Training: Bachelor’s degree in business or management. Experience in a customer-focused field or as a call center agent is also required for the position.
  • Customer service Skills: Courteously interact with customers and ensuring their requirements are met.
  • Problem-solving Skills: Able to provide solutions to customer issues and complaints.
  • Customer service and leadership skills.

Objectives of this Role

  • Achieve organizational goals while upholding standards and best practices.
  • Coordinate client-focused treatment and services that are personalized, timely, and effective.
  • Handle each case with understanding and a goal of helping clients.
  • Drive change by identifying areas where performance improvement is needed.
  • Manage case assignments, craft service plans, track progress, and execute case closure.
  • Maintaining accurate, up-to-date case information.
  • Track and record case information for all applicants applying to the CARES program.

Skills and Qualifications

  • Bachelor’s degree or equivalent
  • Excellent interpersonal, verbal, and written communication skills
  • Experience as a Case Manager
  • Superb critical-thinking skills, organization, and analytical skills

DUTIES & RESPONSIBLITIES

  • Conducting training of team members to maximize their potential.
  • Contributing to the growth of the company through a successful team.
  • Creating a pleasant working environment that inspires the team.
  • Conducting training of team members to maximum their potential.
  • Delegating tasks to team members.
  • Developing and implementing a timeline to achieve targets.
  • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
  • Motivating the team to achieve organizational goals.
  • Managing the day-to-day activities of the team.
  • Maintain client files, respond to client/landlord requests, and process forms related to the CARES Program
  • Review complaints and inquiries regarding the CARES program and client cases
  • Respond to concerns from landlords and program participants

Requirements

  • Proven work experience as a team leader or supervisor
  • In-depth knowledge of performance metrics
  • Good PC skills, especially MS Excel
  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Decision-making skills
  • Degree in Management or training in team leading is a plus
  • Verify client information and issue notices of any changes in assistance
  • Maintain client files, respond to client/landlord requests, and process forms related to the CARES Program
  • Review complaints and inquiries regarding the CARES program and client cases
  • Respond to concerns from landlords and program participants

QUALIFICATIONS AND REQUIREMENTS

  • Associate’s degree or at least two years’ experience as a HCV case manager
  • Sufficient experience to understand the procedures and expectations of an office environment
  • Prior experience providing case management services or working with Housing Pro software preferred
  • The ability to speak Spanish is preferred
  • Drive to tackle difficult challenges and add value to both HCHA and the communities we serve
  • Commitment to help HCHA be the most efficient and compassionate service agency possible

MPACT Strategic Consulting LLC (MPACT) is a consulting and advisory services firm specializing in Emergency Management and Disaster Recovery. Our team provides leadership and expertise in Program Strategy & Design, Program Management, Emergency Preparedness, Response, Recovery and Resiliency. Our team has also led and participated in disaster recovery implementation and activities for resiliency, grant administration, communication & outreach, case management, training and compliance & monitoring services. MPACT is also a certified Minority Business Enterprise (MBE) and Disadvantaged Business Enterprise (DBE) and federal small business 8(a) certified firm.

Description: The Case Manager will ensure individuals and families affected by Hurricane Harvey receive an equitable opportunity to access holistic services and resources to achieve recovery and self-sufficiency thought long term disaster case management services. Service areas include the City of Houston and possible surrounding counties.

Main duties include:

  • Conduct eligibility, intake, and assessment
  • Work with clients to develop a Recovery Plan
  • Conduct home visits
  • Stay current on available resources and services for include the City of Houston and possible surrounding counties
  • Have an understanding of how to improve service quality for the benefit of clients
  • Referrals to internal and external service providers
  • Track referrals and services
  • Provide translation and interpretation to clients as needed
  • Carry a minimum caseload of 25 cases
  • Input case information and data into required databases in a timely manner
  • Maintain case files and other paperwork as required
  • Responsible for follow-up of clients until file is closed
  • Prepare and submit reports as required
  • Perform other duties as assigned

Qualifications and experience at this Level

  • Bilingual in Spanish is preferred
  • Experience working in areas of disaster recovery and/or advocacy preferred
  • Experience with providing high customer service consistently
  • College degree or equivalent experience required
  • Ability to work independently and as part of a team
  • Willingness to work flexible hours
  • Superb interpersonal, time management and organizational skills
  • Proficiency in Microsoft Office (Excel, Word, Power Point)
  • Strong attention to detail, meet deadlines and follow up in a timely fashion
  • Valid driver’s license, clean driving record, automobile liability insurance, and a vehicle

MPACT Strategic Consulting LLC (MPACT) is a consulting and advisory services firm specializing in Emergency Management and Disaster Recovery. Our team provides leadership and expertise in Program Strategy & Design, Program Management, Emergency Preparedness, Response, Recovery and Resiliency. Our team has also led and participated in disaster recovery implementation and activities for resiliency, grant administration, communication & outreach, case management, training and compliance & monitoring services. MPACT is also a certified Minority Business Enterprise (MBE) and Disadvantaged Business Enterprise (DBE) and federal small business 8(a) certified firm.

Description:

Duties and Responsibilities include:

  • Maintain confidentiality of each client by following company procedures
  • Preparing individual and business income tax returns
  • Preparing compiled and reviewed financial statements
  • Audit planning, field work and preparation
  • Client bookkeeping services
  • Full cycle payroll processing
  • Tax planning services
  • Accounting, tax and consulting projects including research
  • Building outstanding business relationships with our valued Clients
  • Managing multiple projects and priorities

Qualifications and Skills:

  • Active CPA license
  • Bachelor’s Degree in Accounting or other applicable field of study; or equivalent combination of education and experience
  • Familiar with common sections of the IRC and regulations
  • Excellent communications skills
  • Familiar with tax preparation software; Lacerte knowledge a plus
  • Be able to research tax questions using available research software
  • Ability to work in a fast-paced environment with minimal supervision
  • Knowledge of GAAP and SSARS
  • Individual and business income tax return preparation
  • Responsible and professional with strong work ethic, integrity, and reliability
  • Effective written and oral communication skills
  • Professional Suite is a plus
  • Capable in use of computer software to include Word, Outlook and Excel

MPACT Strategic Consulting LLC (MPACT) is a consulting and advisory services firm specializing in Emergency Management and Disaster Recovery. Our team provides leadership and expertise in Program Strategy & Design, Program Management, Emergency Preparedness, Response, Recovery and Resiliency.  MPACT is a certified Minority Business Enterprise (MBE) and Disadvantaged Business Enterprise (DBE) and federal small business 8(a) certified firm headquartered in Houston, Texas.  MPACT is searching for qualified individuals to engage and assist individuals impacted by Hurricane Harvey with program information and application intake.

Description: The specialist will ensure individuals and families affected by Hurricane Harvey receive an equitable opportunity to access services and resources to achieve recovery and self-sufficiency through long term disaster case management services. Service areas include (Colorado, Austin, Fort Bend, Waller, Wharton, Matagorda).

Main duties include:

  • Engage with Clients by phone, door-to-door and email
  • Participate and facilitate community events and public workshops
  • Build and maintain strong relationships with Clients
  • Review program documentation for completeness and track Clients’ participation status
  • Maintain and enter program data in a customer relationship management (CRM) database
  • Support program outreach activities and coordinate website updates and newsletter communications
  • Support other outreach or administrative activities as identified by project and office managers

Qualifications and experience at this Level

  • Bachelor’s degree or a minimum of two years of related experience
  • Strong organizational, communication (written and spoken), and time management skills
  • Experience conducting outreach for program participation preferred
  • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
  • Bilingual required
  • Eager to learn new skills and software
  • Ability to contribute to multiple projects simultaneously with demonstrated attention to detail
  • Ability to work independently and to prioritize multiple deadlines with minimal direction
  • Polished and assertive phone manner and interpersonal skills
  • U.S. Citizenship or Permanent Residency
  • Transportation and valid driver’s license
  • Experience using Customer Relationship Management (CRM) databases preferred

Duties

  • Establish partnerships with FEMA, State and applicant
  • Provides program oversight and expert technical assistance on recovery planning and community development related policies, principles, and procedures
  • Conduct site visits representing the state/local agency or as a member of a negotiation team
  • Coordinate with FEMA and State Environmental agencies on all environmental issues and historic guidance
  • Independently performs technical work of a high degree of difficulty requiring the exercise of originality, initiative, and practical judgment in the application and adaptation of standardized engineering techniques and methods
  • Performs technical services functions and provides advice in the management of long-term community recovery components such as; disaster damage and impact assessments teams, and long-term community recovery operations within the disaster field offices, regional offices and public assistance closeout offices
  • Analyzes and evaluates selected project applications, supporting documentation, and federal agency inspection reports for accuracy and compliance with applicable FEMA policies and procedures

Skills and Abilities:

  • Knowledge of Federal and State Recovery Programs and Initiatives, Public Assistance and its implementing regulations
  • Knowledge and experience with engineering principles and practices as they relate to PA programs
  • Knowledge and skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of grants administration issues and problems
  • Significant experience addressing strategic issues in disaster recovery operations including issues that have complex political and programmatic elements
  • Excellent oral and written communication skills
  • Ability to prioritize and handle multiple projects in a changing work environment
  • Ability to work independently and/or on a team
  • Strong organizational skills
  • Exceptional research skills
  • Comfortable interacting with Clients and Client Stakeholders
  • Proficient computer skills: (including MS Word, MS Excel, PowerPoint; Adobe Acrobat Professional;

MPACT Strategic Consulting LLC (MPACT) is a consulting and advisory services firm specializing in Emergency Management and Disaster Recovery. Our team provides leadership and expertise in Program Strategy & Design, Program Management, Emergency Preparedness, Response, Recovery and Resiliency. Our team has also led and participated in disaster recovery implementation and activities for resiliency, grant administration, communication & outreach, case management, training and compliance & monitoring services. MPACT is also a certified Minority Business Enterprise (MBE) and Disadvantaged Business Enterprise (DBE) and federal small business 8(a) certified firm.

Description: The Human Resources Specialist is responsible for several clerical and administrative tasks such as; compiling and recording personnel records, including employees’ addresses, compensation and absences, as well as tracking employee performance and recording any issues. Additionally, the Human Resource specialist handles compensation analysis, benefits negotiations, employee orientation and assists the HR Director and HR Manager in companywide trainings, pension and retirement benefits.

Main duties include:

  • HR administration and operations
  • Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
  • Assist in yearly EEOC reporting requirements
  • Maintains personnel files in compliance with applicable legal requirements.
  • Keeps employee records up to date by processing employee status changes in timely fashion.
  • Maintains listing of approved positions along with assigned salary grade levels.
  • Processes personnel action forms and ensures proper approvals; disseminates approved forms.
  • Maintains budget spreadsheet that includes salaries, payroll taxes and fringe allowances.
  • Prepare and process new-hire paperwork.
  • Maintains the employee handbook with updated resolutions and other pertinent information, as needed.
  • Ensures compliance with COBRA guidelines.
  • Coordinates health, life and disability insurance enrollments and communicates with service providers concerning routine administration of programs.
  • Acts as liaison between employee and insurance providers to resolve benefit related problems.
  • Administering pre-employment tests.
  • Assisting with completing background investigations.
  • Processing transfers, promotions, and terminations.
  • Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks.
  • Explaining human resources policies, procedures, laws, and standards to new and existing employees.
  • Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.

General Job Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Verbal Communication –Excellent verbal communication skills with the ability to clearly present information orally and/or influence others through oral presentation.

Written Communication – Excellent written communication skills with the ability to effectively write and extract information from written material.

Team Work – Ability to work with people and effectively motivate others to achieve intended goals and objectives.

Organization and Planning- Ability to prioritize, organize tasks and develop the necessary action plans to accomplish specific goals, within the required timeframes/deadlines.

EDUCATION and/or EXPERIENCE:

  • Minimum Education: Bachelor’s Degree.
  • Minimum Experience: 3-5 years of Human Resources experience.

Our team is looking for experienced and highly qualified Inspectors to assist with damage assessments of residential structures and/or buildings and public facilities. We are looking for team members that can work efficiently and has experience working with structures damaged by flooding and similar natural disasters across the Gulf Coast region. Training will be provided.

We are looking for individuals that are flexible and can work across the Texas Gulf Coast region. Our team supports disaster recovery efforts across the country and we are looking for team members that will be proficient in their duties while being compassionate and supportive to the affected families in their path to, and through recovery.

JOB QUALIFICATIONS

Knowledge, Skills, and Abilities

  • Documented experience with general residential or building construction, home inspection, real estate, insurance adjustment or civil engineering experience.
  • Ability to organize and prioritize work assignments and schedule inspections.
  • Perform inspections and assesses damage of residences and structures.
  • Document the damages sustained based on extensive knowledge of construction techniques.
  • Use mapping tools and technology, operate digital camera and use photo software, and strong understanding (not basic skills) of PC and internet.
  • Explain provided documents and answer basic questions from applicants about the process.
  • Take interior and exterior photos of the dwelling and damages reflective of the habitability determination
  • Evaluate buildings and structures for safety.
  • Strong analytical, problem solving, and decision-making capabilities.
  • Excellent interpersonal skills including courtesy, professionalism, and cooperative attitude.
  • Excellent communication skill, both written and verbal.
  • Fluent in speaking, reading and comprehending English.
  • Bi-lingual both verbal and written, a plus but not required.
  • Driver’s license and ability to have reliable transportation.
  • Ability to walk up and down stairs to access all levels of dwellings including roofs, and on uneven terrain.
  • Ability/willingness to travel to various sites within the region.

Education & Licenses

  • A High School diploma or GED equivalent preferred.
  • Minimum of 1-year experience conducting home inspections, general construction experience or the equivalent of knowledge skills and abilities.
  • A valid Texas Real Estate Commission (TREC) inspectors license preferred.

MPACT Strategic Consulting complies with all applicable federal, state and local laws governing nondiscrimination in employment and hiring. MPACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status or genetics.

MPACT Strategic Consulting LLC (MPACT) is a consulting and advisory services firm specializing in Emergency Management and Disaster Recovery. Our team provides leadership and expertise in Program Strategy & Design, Program Management, Emergency Preparedness, Response, Recovery and Resiliency. Our team has also led and participated in disaster recovery implementation and activities for resiliency, grant administration, communication & outreach, case management, training and compliance & monitoring services. MPACT is also a certified Minority Business Enterprise (MBE) and Disadvantaged Business Enterprise (DBE) and federal small business 8(a) certified firm.

Description: The Case Manager will ensure individuals and families affected by Hurricane Harvey receive an equitable opportunity to access holistic services and resources to achieve recovery and self-sufficiency thought long term disaster case management services. Service areas include the City of Houston and possible surrounding counties.

Main duties include:

Duties and Responsibilities:

  • Create awareness about the Homeowner Assistance Program (HAP) and promote its presence in the community through marketing and advertising.
  • Serve as a resource to Hurricane Harvey victims and community members regarding events and activities.
  • Develop, nurture and maintain excellent public relations with families, schools, service providers, community partners, local non-profits, etc.
  • Help increase application traffic for the program
  • Have a solid knowledge and understanding about HAP and communicate this to potential applicants and community organizations
  • Attend intake events and help staff satellite locations in Matagorda, Wharton, Fort Bend and Waller counties.
  • Check-ins with management several times a week, either in person or by phone.
  • Must have reliable transportation and be willing to travel within Austin, Colorado, Fort Bend, Matagorda, Waller, & Wharton Counties. Mileage will be compensated according to project policy.

Qualifications and experience at this Level

  • Bachelor’s degree or a minimum of two years of related experience
  • Strong organizational, communication (written and spoken), and time management skills
  • Experience conducting outreach for program participation preferred
  • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
  • Bilingual preferred
  • Eager to learn new skills and software
  • Ability to contribute to multiple projects simultaneously with demonstrated attention to detail
  • Ability to work independently and to prioritize multiple deadlines with minimal direction
  • Polished and assertive phone manner and interpersonal skills
  • U.S. Citizenship or Permanent Residency
  • Experience using Customer Relationship Management (CRM) databases preferred

MPACT Strategic Consulting is seeking a highly savvy Public Relations Director who will be responsible for the quality and effectiveness of PR plans, press releases, and pitches. The right candidate will develop strong business positioning for MPACT with key influential media, helping to shape MPACT’s brand as well as increasing national awareness. The role will also include fitting C-level team members with speaking opportunities and ensuring the effective management and measurement of the PR programs with an increase in national engagement and exposure to our content and stories.

Core Job Responsibilities

  • Develop a strong company position in the press and significantly raise visibility internationally
  • Develop the brand and create visibility by driving a strong reputation that will influence our top-tier media to include news coverage
  • Develop PR plans with operations and marketing teams for major industry events and conferences including messaging and positioning statements as part of an integrated marketing strategy
  • Give guidance to all strategic and tactical efforts of public relations firms as the primary company interface.
  • Leverage experience with all media; print, broadcast, and online to build and position MPACT awareness
  • Identify and coordinate speaking opportunities for up to 5 team members, mainly our CEO

Candidate Profile

  • Preferred: BA or BS in Public Relations/Communications or Equivalent area of study
  • Minimum of 7 years’ experience in management of communications, public relations, and a strong understanding of the business needs and competitive challenges
  • Significant experience developing and executing a consistent approach and framework across national external communications efforts and channels with measurable results
  • Articulate, strategic, and pragmatic problem-solver with ability to excel in a team-oriented environment
  • Deep connections and media relations strength with press and influencers

Our team is looking for a success driven, detailed oriented, high-energy and talented Executive & Project Manager Assistant to add to our growing team. We look for talent and those that fit our driven culture of impeccable client service and high-quality performance, with compassion for others. We are looking for someone AWESOME that can grow with our firm, proficient in the use of technology, extremely organized and detailed-oriented, social media savvy, and has impeccable drive and initiative.

This individual plays a key supportive role by executing a variety of duties including, but not limited to first line communications, organizing and tracking multiple projects, properties, and people, general staff and client relations. This position requires the utmost professionalism, courtesy and multitasking abilities. This job requires someone with incredible flexibility with work schedules, travel and commitment. Bi-lingual (Spanish) is a plus, but not required.

Summary: Manages all activities related to project and consulting operations and development of company services by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  1. Develops and maintains operations business plans to include all program requirements, labor hours, cycle, costs, and expenses.
  2. Provides input to the development of service strategy and research and development of new and emerging services.
  3. Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of services
  4. Provides guidance to the development of a process plans, including personnel requirements, material needs, subcontract requirements, and equipment needs.
  5. Ensures all established costs, quality, and delivery commitments are met.
  6. Reviews operating reports and directs the resolution of operational, production and maintenance problems to ensure minimum costs and prevent operational delays.
  7. Track, follow up, enforce completion of projects to specifications along with management team
  8. Personally manage small projects as assigned by CEO and Executive Team.
  9. Verify project timelines and completion with various subcontractors and internal staff.
  10. Must be able to complete assigned projects from beginning to end and monitor that other’s projects are completed from beginning to end.
  11. Ability to change direction and handle multiple projects/assignments simultaneously.
  12. Get things done on time, in the correct order, with the correct results.
  13. Ensure CEO actions, activities, schedule and deliverables are completed.
  14. Determines responsibilities of assigned organization and staff positions to accomplish business objectives.
  15. Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
Bachelor’s degree (B. A.) from four-year college or university
Project Management Professional (PMP) Certification a significant plus.

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:
Ability to calculate figures and amounts such as discounts, multipliers, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software (MS Word); Spreadsheet software (Excel), Presentation Software (PowerPoint), and Project Management software.

Certificates and Licenses:
No certifications needed; PMP is a plus

Supervisory Responsibilities:
Directly supervises direct reports and employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather); work near moving mechanical parts; work in high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; risk of electrical shock; work with explosives; risk of radiation and vibration.

The noise level in the work environment is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand. The employee is frequently required to walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

ACKNOWLEDGED: Employee Date

Supervisor Date

MPACT Strategic Consulting LLC (MPACT) is a consulting and advisory services firm specializing in Emergency Management and Disaster Recovery. Our team provides leadership and expertise in Program Strategy & Design, Program Management, Emergency Preparedness, Response, Recovery and Resiliency. Our team has also led and participated in disaster recovery implementation and activities for resiliency, grant administration, communication & outreach, case management, training and compliance & monitoring services. MPACT is also a certified Minority Business Enterprise (MBE) and Disadvantaged Business Enterprise (DBE) and federal small business 8(a) certified firm.

Description:

The ideal applicant possesses a progressive career history of responsibility for technical writing, and for execution of the proposal process- both pre and post RFP. The person in the position will be responsible for management of the proposal process from bid to submission. Responsibility includes contributing to, absorbing, and integrating the win strategy; RFP requirements, input from partners, and input from MPACT Executives throughout the proposal process, and is comfortable writing non-technical sections of proposals with little guidance, ultimately producing a polished and finalized product.

Main duties include:

  • Responsible for all production support (electronic and hardcopy) including: creating templates, formatting the proposal, excel sheets and graphics. Formats, proofs, and edits the document throughout the response cycle.
  • Manage graphic design for covers, tabs, graphs, and charts; text layout.
  • Manage proposals, (document integrity and version control), through a SharePoint-based collaboration environment
  • Maintains proposal material and templates via SharePoint.
  • Composes key sections of proposals such as executive summaries
  • Leads kickoff, color team review, and status meetings for price and non-price volumes. In general, has the ability to manage conversation towards useful outcomes during meetings.
  • Analyzes proposals to make sure that they comply with solicitation requirements identified.
  • Makes sure that the proposal not only meets basic requirements, but is also compelling.
  • Drives the process – Coordinates proposal team, to include staff and consultants; creates proposal development schedule, response outlines and deadlines, and compliance matrices to monitor progress and ensure that deadlines are met.
  • Leads lessons learned meetings to identify ways of improving the proposal process.
  • Responsibility includes technical writing and editing on non-proposal work.

Qualifications and experience at this Level

  • A minimum of four years supporting proposal efforts.
  • Bachelor’s degree in English, Marketing, or Communication (preferred, not required)
  • APMP Certification a significant plus, but not required
  • Highly developed writing, editing, formatting skills
  • Able to use highly developed interpersonal and diplomacy skills, while being detail orientated and organized when working with the team.
  • Excellent organizational skills, communication skills, and ability to work in a team.
  • High proficiency with MS Office, to include Excel, PowerPoint and Word, as well as with graphic programs. Must have very good MS Word formatting skills.
  • Willingness and ability to deliver high quality work under aggressive deadlines.
  • Ability to be flexible regarding work hours to include weekends and holidays to meet deadlines